Privacy Policy
This Privacy Policy describes the policies of Portugal Village of Life – Investimentos Imobiliários, S.A. (hereinafter referred to as ‘Life Plan Resorts’) regarding the collection, use and disclosure of data we collect when using our website (https://lifeplanresorts.com).
The provision of personal data in the context of browsing the website implies knowledge and express acceptance of the conditions contained in this Privacy Policy and the Cookie Management Platform.
We may change this Privacy Policy at any time. These changes will be duly announced through the website pages and, if they involve a substantial change in the way your data is processed, Life Plan Resorts will notify you of such changes using the contact details you have provided.
Data we collect:
Personal data means any data relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier. Life Plan Resorts collects and processes the following personal data: name, e-mail address, telephone number, location, cookies and other personal data through the website forms.
How we use your data:
Accessing and browsing the website does not necessarily imply the provision of personal data. However, there are certain functionalities that require you to provide data, such as submitting a contact form to ask questions about our services.
In this way, we assure the use of the data we collect about you to provide a better experience, offer and promote our services, by sending newsletters and receiving feedback. If we intend to use your data for any other purpose, we will ask for your consent and will use your data only after receiving it for the purpose(s) for which you have given your consent, unless we are required by law to do otherwise.
How we share your data:
We will not transfer your personal data to third parties without receiving your consent, except in limited circumstances, such as (1) to comply with a legal obligation; (2) to enforce your agreements with us, including this Privacy Policy; (3) to respond to claims that your use of the Service violates any rights of third parties; or (4) any other legitimate purpose provided by law. In addition, we inform you that, if applicable, personal data may be shared in the context of a corporate operation/transaction.
It should be noted that Life Plan Resorts uses or may use third parties (subcontractors), contracted by it, to process user data on behalf of Life Plan Resorts and in accordance with the instructions given by Life Plan Resorts, in strict compliance with the provisions of the law and this Privacy Policy. Life Plan Resorts undertakes to only hire subcontractors who provide sufficient guarantees that the appropriate technical and organisational measures are in place to ensure the upholding of the rights of users.
For the purposes of sharing personal data, where applicable and under the terms set out above, this may be communicated to partners, advertising services, marketing agencies and technology partners.
Without prejudice to the above, we always require such third parties to use the personal data we transfer to them only for the purpose for which it was transferred and not to keep it for longer than is necessary to fulfil that purpose.
Retention of your data:
- We only retain your personal data for the period strictly necessary to fulfil the purposes identified above, within the legal limits. We therefore confirm that we will retain your personal data for the following periods:
- For contact management and processing requests made through the website, the retention period will be 1 year after the request has been resolved;
- For the subscription of newsletters, without prejudice to the fact that this is subject to consent and at any time the user may object to receiving them. An update of the consents will be made every 5 years after the collection of the data;
- For the management of cookies. Life Plan Resorts stores cookies only for less than 2 years.
Your rights:
Depending on applicable law, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the processing of your data, ask us to receive personal data concerning you that you have provided in a structured, commonly used and machine-readable format and/or the right to have such data transmitted to another controller (right of portability), withdraw any consent you have given us to process your data, the right to lodge a complaint with a competent supervisory authority and other rights that may be relevant under applicable law.
To exercise these rights, you can write to us at hello@lifeplanresorts.com.
We will respond to your request accordingly and within the time limits set out in the applicable legislation.
Please note that you can opt out of receiving direct marketing communications from us, at the time of each communication (newsletter) or alternatively by writing to us at hello@lifeplanresorts.com.
Cookies and similar tracking technologies:
Life Plan Resorts collects and uses cookies on its website. To ensure the rights of users and their privacy and data protection, Life Plan Resorts has implemented a cookie management tool. You can access and configure your preferences and ensure a true and informed choice about the cookies collected through the Cookie Management Platform.
Security:
The security of your data is important to us and we will use the best security measures to prevent the loss, misuse or unauthorised change of your data under our control. In order to guarantee the security of User data and maximum confidentiality, Life Plan Resorts treats data in an absolutely confidential manner, in accordance with internal security and confidentiality policies and procedures, which are updated periodically as required, as well as in accordance with the terms and conditions provided by law. Depending on the nature, scope, context and purposes of the data processing, as well as the risks arising from the processing for the rights and freedom of the user, Life Plan Resorts undertakes to apply, both at the time of defining the means of processing and at the time of the processing itself, the necessary and appropriate technical and organisational measures to protect the user’s data and comply with legal requirements.
Third party links and use of your data:
Our website may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of third parties, including third parties that operate any website or service that may be accessed through a link on this website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Applicable Law and Jurisdiction
The Privacy Policy, as well as the processing of personal data by Life Plan Resorts, are governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (‘GDPR’) and by the applicable laws and regulations in Portugal.
To settle all queries and disputes inherent to this Privacy Policy that may arise, the exclusive jurisdiction of the District Court of the headquarters of Life Plan Resorts is competent, without prejudice to the applicable mandatory legal rules.
Queries
If you have any doubts or queries regarding the processing of your data that is available to us, you can send us an e-mail to: hello@lifeplanresorts.com.